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Meet Our Founders
Print Our Pet was founded in 2019 by Spencer and his best friend Roux with a mission to provide pet owners with a way to celebrate or remember their best friends. Read more about Print Our Pet's mission and the work we've done with local charities below!
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Pet Parents Loving Print Our Pet
“I had a wonderful experience with the PrintOurPet team! I had a few notes on the artwork that th...
“My baby passed away in february. It’s nice having this picture next to her ashes urn.” - Catheri...
“Best customer service experience I've had in so long! When we got our portrait, the box was bent...
“Love love love! Even captured the little indent on my bunny’s ear… so cute, thank you!” - Trevor T.
“You went above and beyond by locating a previous order and duplicating it which is exactly what ...
Your Order Makes a Difference!
Print Our Pet is a proud partner of Dallas Pets Alive and other local animal shelters where your dollar goes furhter. Your purchase goes directly to help animals in need of emergency vet care.
Frequently Asked Questions
Can I have more than one pet in a portrait?
Yes! Just select how many pets you would like featured on your order. PLEASE MAKE SURE TO UPLOAD A PHOTO FOR EACH PET YOU WOULD LIKE FEATURED.
What if the pet passed away?
Print Our Pet is honored and humbled to be able to create portraits in honor of passed pets. We work with customers to find the perfect photo out of the choices you have. Please contact us if you have any further questions here.
Do you do other pets besides Dogs and Cats?
Absolutely! We have worked on dozens of orders for unique pets around the world. We work on all pets from a sloth to a dog!
Shipping Time and Cost
Please see this page to answer any and all shipping questions that you may have!
Will I get a proof?
Absolutely! As long as your order is found on our premium items list, we'll send you a mockup before we send things into production! Please be sure that the photo that you submit meets our guidelines as much as possible. If you have any questions on what those are, please review Image Guidelines here.
May I cancel my order after its been placed?
Due to the custom nature of our product, we begin work on each order promptly after they are placed. To cancel an order, you must contact us here within 24 hours of your order being placed and we will process a refund at our discretion. After 24 hours, it is not possible to cancel your order.
What if I don't like it?
If you're not 100% happy with the final product, contact us here and we will help to make it right. We also offer to do it over with a new photo from you for a $10 redraft fee. Either way, contact us and we can make it right.
What is your returns policy?
Due to the nature of our products, unless they arrive damaged or defective, we can't accept returns. You can see more about that in Section 4 of our Terms of Service.
Will just my pet's face be on the portrait?
Yes! If there are other people in the photo you provide, we will crop them out. Please note that if your dog is wearing a collar, leash, bandana or hat, they will also be in the portrait. Please choose a photo of your best friend in the same position that you want them to be in on the finished portrait.
What makes a good photo?
Please review our Image Guidelines to answer any questions concerning the quality of an uploaded photo that we look for!
Should I know anything about copyright issues?
Yes, we are unable to print pet names that contain popular or trademarked brand names. Examples would be a pet named "Chanel" or "Superman." In these cases, we will not be able to print the pet NAME, but can still create a poster featuring your pet's illustration only (without a name on the poster).
Anything else?
Contact us here and we'll get back to you within 1-2 business days or less (typically longer during our big sales and holidays) or take look at our How It Works page! More information is also available on our Terms of Service page.